Congratulations! You've signed on a new local client.
But wait, holy cow! You've done a quick search and seen that their citations are a mess. Incorrect NAP info mixed with multiple duplicates, and no login information in sight.
You probably already know that a whole lot of inconsistent/duplicate citations can cause serious problems and delays when it comes to ranking in local effectively.
And sometimes this can occur naturally. A small change like a business getting a new phone number can cause a big time sink for whoever is in charge of keeping the citations straight.
What can you do to clean these up without spending hours and hours doing it yourself?
This is a service developed for any kind of local site that has problem citations. Whether you need just a few edits or a whole lot of them, we've got you covered.
Our cleanup campaigns are a multi-step process that normally take around 3 weeks to complete. We leave no stone unturned. We work to kill duplicate citations and enforce the businesses standardized NAP across all of incorrect sites on your entire list.
This service gives you a few distinct benefits:
Even if your client has a small amount of citations to correct, going about fixing these yourself can be a major time sink. If they've got 100 or more citations to fix, it can easily turn from hours to DAYS of work.
After we've fixed your citations, we'll give them a bit of a boost so Google can find the new corrected citations quickly and efficiently.
While a small amount of sites might not be editable (exclusive Yext sites being a big culprit) we are typically able to edit 70%-90% of incorrect citations.
You'll get a detailed report that shows every site we've edited along with the reasons why we may not have been able to edit any site in particular.
With every order we push your live links through our indexing process.
There is no extra charge for this and the majority of what we build for you should index just fine.
In fact, we do this for all services.
You can see some of the results here:
Citation cleanup service has a turn around time of 3-4 weeks, sometimes a little more. Because we're relying on the reponses of sometimes hundreds of sites, it can take a while to wait for them all. Then we go back and make another try at those who didn't respond from our first request change... It's not really a service that moves quickly or we can speed up, unfortunately.
Running a citation audit will let you know how many citations you need cleaned up including the ones you see that need fixing.
We offer this service for $14.99.
We use Whitespark, Brightlocal, and some manual scraping to put together a comprehensive audit. Then we manually go over each listing and note what is shown and if any are inaccurate or duplicate. It is the perfect combination of automation combined with manual work, in the end it produces a nice audit, I highly recommend starting with this even before running new citations.
After that, you would know what needs editing.
Usually you would want them corrected, and in that case the Citation Cleanup and Boost service.
We also have the ability to delete duplicate or unwanted citations, if that's what you also want.
Our success rate depends a lot on how responsive the support teams are behind each citation site we contact on your behalf.
Some of them are more responive than others, but we usually have around a 70% success rate.
Yes and no.
Some of the bigger sites we can do, but Yext has a mafia-like control over a lot of smaller sites that they don't let anyone touch unless you pay them.
While it's a little silly on their part, keep in mind many people like myself have ranked well locally without touching Yext. They represent only about 5% of the citation sites out there so you might just consider ignoring them, I don't think what they charge and the value they give to be a decent deal.
Hooking us up with an e-mail attached to the domain the citations are associated with will help the success rate a bit.
I would consider lining this up right after you order. The manager will request access to it so make sure you have a password for us too.
But it is not totally necessary to have decent results.
For that you will need to add each location as a separate client in the dashboard.
We've built the dashboard out so that you can easily track what's been ordered for what location.
Then you would need to run the citation audit for each location.
Our best results will come from requesting business name, address, and phone number changes - since this is considered vital information.
It's a little more difficult getting the citation sites to change other elements.